Hire Desk Manager

Location: Leeds LS14

Rate of pay:  Negotiable, dependent on experience

Job Type: Permanent - basic hours Monday – Friday 07.00 – 17.00
Start date: Immediate

Role overview:

Working under the direction of our Plant Depot Manager, managing the hire desk and integrity of the plant software system in an efficient and effective manner and ensuring all customers' hire needs are met in a prompt and professional manner.

So, if you enjoy delivering only the best in customer service and want to join a growing company that not only values you and your ability but strives to develop your potential and further your career progression, then Howard Civil Engineering is the right company for you!


  • Ensure that the hire and transport activities are conducted to the requirements of the Company health and safety policy and comply with Company rules and procedures related to health and safety
  • Receive all initial calls from site and record in day book and on Syrinx (Hires, Damages, Losses and Breakdowns). Complete the task or inform the Service Desk Manager of breakdown issues
  • Raise hire contracts and paperwork for HPH on-hires and off-hires and pass to the Yardman to prepare for transport.
  • Ensure all contracts are closed daily.
  • Provide summary details of hire suspensions weekly.
  • Continuously monitor external hire list against HPH available plant.
  • Process monthly invoice run.
  • Line manage the transport drivers; supporting them within their job roles and co-ordinating their daily tasks.
  • Ensure compliance with the on/off hire procedure.
  • Ensure current LOLER certificates are carried on board for all chains and web slings.
  • Report damage and losses for HPH plant and vehicles to the site manager and project surveyor.
  • Create workshop jobs on Syrinx, (Breakdowns, Services, Calibrations).
  • Establish a timetable for stocktakes and direct the Yardman to assist.
  • Ensure all delivery tickets are received and orders updated in Syrinx.
  • Commit GRNs and close daily.
  • Check any unconfirmed orders every Friday.
  • Produce a weekly report of expenditure.
  • Monitor hire rates.
  • Liaise with insurers to ensure all fleet items are covered on company policy (Both add and remove) ensuring copies of driving licences are provided before vehicle is released.
  • Ensure all vehicles have a fuel card allocated and they are returned when vehicles are off hired.


  • Technical knowledge and skill.
  • Previous experience using Syrinx would be advantageous.
  • Excellent communication skills.
  • Team player.
  • Good IT skills.
  • The ability through your character and conduct to embody our values and contribute to our vision statement.


  • Competitive salary
  • Company Vehicle
  • PPE and uniform provided.
  • Loyalty Holidays
  • Contributory Pension

Please note that due to the volume of applications we receive, we are unable to respond to each application individually.

We are an equal opportunities employer and look forward to receiving your application.

Strictly no agencies please

Trust us to deliver your project on time and on budget